- We treat patients 18yo and older.
- State ID
- Insurance card (if you have insurance)
- Method of Payment
- Previous records or prescription bottles are helpful for new visits
For new patients please make sure to complete your new patient paperwork online prior to your appointment. If you are unable to do so, please arrive 15 minutes early to allow you time to fill out all required paperwork.
If you are a new patient please arrive 15 minutes prior to your scheduled appointment start time. This will allow you time to complete the paperwork and check in process in a timely manner.
All established patients should arrive 10 minutes prior to the scheduled appointment start time. This will allow adequate time to complete the check-in and payment process.
We make every effort to run on schedule and respect our patient’s time and this is largely determined by everyone making an effort to arrive early to their appointments.
Most insurance companies cover one wellness exam per year at no cost to the patient including certain tests to detect disease in early stages or to prevent disease.
Unfortunately, most insurance companies will not cover services unrelated to the physical and can choose to not cover the full cost of the office visit for separate health concerns discussed during an exam such as: addressing new or ongoing health problems (e.g. blood pressure, rash, back pain, UTI, etc), in-office procedures (wart destruction, ear wax removal,etc), laboratory tests for illness/injury or chronic conditions
Some examples of services or discussions that may not be covered in a physical examination: non scheduled but necessary immunizations (TB tests for work, etc), pathology or Pap tests not considered routine by your insurance, tests that are not normally needed due to a patient’s age or health risk. Your doctor may recommend routine laboratory tests for health screening (like cholesterol, thyroid, complete blood count). However your insurance plan may not cover these tests or may consider them as part of your deductible, and you may be billed for them.
Each insurance company decides what will be paid on a case-by-case basis, and decisions made cannot be predetermined by Thrive Medical Clinic. If you have questions about what is covered under your health insurance plan for routine physicals or wellness exams, please contact your insurance company or your Human Resources Department.
Any charges not considered as part of a routine physical or wellness exam will be billed separately and any items or services not covered will be billed to patient.
Thrive Medical Clinic apologizes for this inconvenience and appreciates your understanding that we must follow the insurance company billing guidelines in order to submit claims on behalf of our patients.
Any patient who shows up more than 15 minutes past their alloted time is subject to rescheduling the visit.
Please remember that scheduling an appointment involves reservation of your provider’s time specifically for you. If you fail to cancel or change an appointment 24 hours in advance, we cannot provide services for other patients who would like to be seen, often times, same day for urgent matters.
Patients who provide late cancellation or fail to show up for 2 or more appointments at any time during the course of treatment will be discharged from the practice. This is because it is difficult to provide quality care to patients who consistently miss and/or cancel their appointments.