Spruce is a way to for our patients to reach out to our clinic without having to call our office. Examples of frequent uses of Spruce may include relaying lab results, updating insurance information, changing pharmacies, asking about a bill, or asking the nursing staff basic questions.
Spruce conversations via text are not meant to take the place of a formal evaluation by your provider. As such, requests to change medication, change dosing of medication, or start a new medication will not be possible via spruce. Patients will be asked to set up a time to discus these requests with their provider.